Authoritative digital platforms for providers of health products and services
Creating tailored user journeys for educational institutions and service providers
Helping firms in the legal, financial and corporate advisory sectors stand out from the crowd
Creating digital strategies that help you make an impact and drive your digital dollar further
Industry-leading websites from an agency that has been building cutting edge technology
Laying the foundations for successful and industry-leading digital projects Reliable and scalable hosting solutions to suit a broad range of organisational needs
With well-honed expertise across numerous technology platforms, we can advise you on the best solution to meet your needs
Providing insurance for your digital assets and ensuring they remain best-in-class
Delivering outcomes in a way that puts clients in the driver’s seat
Transforming businesses and organizations through innovation and global best practice
Kentico Xperience combines content management, digital marketing and commerce into one seamless platform
Kentico Kontent is a headless CMS that provides easy-to-use content management tools for marketers
Sitecore enables rich end-to-end content, seamless commerce, and always-on personalisation
Optimizely is a digital experience platform that combines content, commerce, multi-channel marketing and predictive analytics
Umbraco is the leading open source .NET Content Management System
Storyblok is a marketer-friendly headless CMS with powerful visual editing tools.
Acoustic is a suite of enterprise-level AI-enhanced services, applications and marketing tools
Contentful is a headless, API-first content system that lets you create and distribute content to any platform
Contentstack is an enterprise-level headless content management system.
A headless CMS gives you the ability to separate content management from delivery.
The Jamstack is a modern approach to building fast, secure, and cost-effective websites and apps
HubSpot is an all-in-one marketing, sales, and customer service platform
Monsido is a governance platform that allows you to improve your site’s accessibility, performance, data privacy, content quality and SEO
Siteimprove helps optimise a website across SEO, analytics, accessibility, data privacy, and content quality
Uniform provides a fast and scalable way of running your headless site with personalisation.
GatsbyJS is a React-based, GraphQL powered, static site generator that facilitates the creation of fast websites.
It all begins with the processes we undertake to really understand your audience’s needs, wants, emotions, behaviours and interactions. The nuggets of gold we collect during the discovery and strategy phases of your project ensure that the digital products and services we create genuinely hit the mark.
To achieve the ideal user experience for your audience, we recommend conducting user research, experience and testing activities to gather insights and identify opportunities, before proceeding with the design and development phases of work. In addition, undertaking ongoing conversations with users and validating and testing ideas, designs and functionality can all work together to promote continuous improvement in the overall user experience.
Epreneur recommends one-on-one interviews to get a deeper insight and further detail into user preferences, behaviours, motivations and attitudes. Another option is to conduct the conversation in the participant’s environment, to effectively simulate an actual customer digital experience.
User testing allows us to gain insights into how well user needs, wants and expectations are being met by a digital service or product, and can be tailored to specific functions, features or areas of interest. Epreneur can also facilitate online task based user testing, which allows for greater participant numbers and wider geographical reach.
Personas are fictional representations of customer types, providing a reference for typical personality traits, goals, frustrations, motivations, behaviours and expectations of a segment of users. Defining these personas ensures that we have a solid understanding of our customers, and can align digital experiences to their needs and wants.
Epreneur can create a visual illustration of the different touchpoints that customers encounter, both online and offline, when interacting with your business. By using the insights gained from mapping the existing customer journey, we can map a future state journey: the ideal customer experience.
Information architecture is the organising, labelling and structuring of information to promote usability, findability and navigability in digital presences such as websites, intranets, online communities and software. We can use card sorting and tree testing tools to guide the drafting of an appropriate IA structure.
Wireframes are a visual representation of the framework of a website, illustrating the structure and layout of content, images and other page elements such as headers, footers, navigation, breadcrumbs and search. Wireframes can be low or high-fidelity (with varying degrees of detail). Epreneur can also create clickable prototypes, allowing you to navigate through a website of wireframes.
Once wireframes are approved, we move into applying your organisation’s brand to describe the user experience in full fidelity. We deliver this for your review through a design feedback tool called InVision, that allows you to review the experience in your browser and comment directly on the designs.
Once a digital experience is live, the work of a designer doesn’t stop. Our design team are passionate about continuous improvement and helping our clients increase the value of their digital assets by improving conversion; whether that be an increase in transactions, average order value, leads, enquiries or subscriptions.